Shipping is FREE on all orders to customers within the United States.
We don't want to mess around with the fine print and extra charges - we like things to be simple and easy.
Want to know about our Returns Policy? Read more here.
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and preauthorized your credit card for the purchase.
As soon as we receive your order, we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the preauthorization and reach out to you via email to see if alternate arrangements can be made.
If your item(s) is available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment
If your order is in stock and we process the charges to your credit card, it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the email address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at hello@vapedetectorsupply.com.
International Orders
Please be aware that our products are made specifically for the United States market. This means that they require a 110V/240V electrical system to function correctly.
Our products have generally not been certified for use with other countries' electrical safety standards but all of our products are certified to the United States standards.
We will happily ship to international customers. Due to the variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment through our secure online payment gateway.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery, you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrive damaged please send photos to hello@vapedetectorsupply.com, then visit our Returns page and submit your return claim online.